Privacy Policy

LAST REVISION DATE: December 2024

1. Introduction

Bosscat, Inc. (“Company,” “we,” or “us”) offers assistance to customers managing their residential repair, home renovation projects, and home maintenance services (the “Services”). We operate the following website: bosscathome.com (the “Website”).

This privacy policy aims to inform you about how we collect, use, disclose, store, secure, and dispose of information about you when you interact with or use our Website. It also outlines the tools you can use to manage your privacy.

2. Privacy Policy

2.1 Scope

This policy covers your privacy with respect to any Services provided by Company and interactions you may have with our Website. It also outlines your data subject rights, including the right to object to some uses of your personal data.

2.2 Privacy Principles We Follow

Company will ensure that all personal data it holds will be:

  1. Processed lawfully, fairly, and transparently.
  2. Collected for specified, explicit, and legitimate purposes.
  3. Adequate, relevant, and limited to what is necessary.
  4. Accurate and kept up-to-date.
  5. Kept in a form that permits identification of data subjects no longer than necessary.
  6. Processed securely to protect against unauthorized processing, loss, or damage.

2.3 Types of Information We Collect

Direct Information

You may provide personal data when you:

  • Communicate with us via the “Contact” link.
  • Request an estimate, repair, or inspection.
  • Upload texts, photos, videos, or reports.
  • Sign up as a PRO or apply for employment.

Personal data collected may include:

  • Name
  • Email address
  • Telephone number
  • Property address
  • Additional information you voluntarily provide

Automatically Collected Information

We collect technical information automatically, such as:

  • Browser type and settings
  • Device model and operating system
  • IP address and system activity
  • Date, time, and referring URL

Third-Party Information

We may receive data from third parties, such as:

  • Advertising partners
  • Service providers
  • Real estate professionals

2.4 How We Collect Your Information

2.4.1 Direct Collection

Examples include:

  • Signing up for promotional emails.
  • Submitting requests through customer service.
  • Navigating the Website.
  • Using location-based features.

2.4.2 Automated Collection

Cookies and Similar Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience.

  • Strictly Necessary Cookies: For authentication and security.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Analytics Cookies: Track visits and traffic for performance improvement.

Mobile Device Identifiers
Unique identifiers from mobile devices may be collected to offer extended functionality

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2.4.3 Third-Party Collection

Third parties, such as ad services or partners, may share information with us. Your privacy settings on these platforms control what they share.

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2.5 How We Use Your Information

Legitimate Business Purposes

We may use your data to:

  • Improve and personalize Services.
  • Conduct marketing activities.
  • Perform market research.

Examples of Uses

  • Understand Your Interests: Determine which products interest you.
  • Communicate with You: About accounts or updates.
  • Enhance Products and Services: Improve Website functionality.
  • Respond to Requests: Handle customer feedback.
  • Security Purposes: Protect Company and users.
  • Marketing: Inform about new products and offers.

2.6 How We Share Your Information

Ways We Share Data

  • On Our Website: Display user-generated content (e.g., reviews).
  • With Business Partners: For related financial products.
  • With Service Providers: For payment processing and email services.
  • Legal Compliance: With government and law enforcement as required.

2.7 How We Store Your Information

Data is stored in the U.S., and we take reasonable measures to protect it. Retention periods vary based on:

  • Purpose of use.
  • Legal obligations.

2.8 How We Protect Your Information

We implement physical, electronic, and managerial safeguards. While no system is fully secure, we aim to protect your data through:

  • Staff training
  • Secure systems
  • Data confidentiality, integrity, and availability

2.9 How We Dispose of Your Information

Upon expiration of retention periods, data will be securely disposed of:

  • Electronic Data: Deleted.
  • Special Category Data: Deleted or shredded immediately.
  • Hard Copy Data: Shredded if no longer needed.

2.10 Payment Information

Payments are processed by third-party services (e.g., Stripe). We do not store your payment details and are not responsible for third-party policies.

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2.11 Children’s Privacy

We do not collect data from children under 18 years. If you believe we have, please contact info@bosscathome.com.

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2.12 Your Choices About Your Information

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SMS Text Messaging

Reply “STOP” to opt out.

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Emails

Unsubscribe using the link in promotional emails.

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Cookies

Manage cookies via your browser settings.

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Mobile Device Identifiers

Opt out through device settings.

3. CAN-SPAM Act

To comply with the CAN-SPAM Act, we will:

  • Not use false email subjects.
  • Include our physical address.
  • Provide opt-out links in emails.

4. California Residents

California residents have the right to:

  • Know: Request details about collected data.
  • Access Copies: Obtain copies of personal data.
  • Delete: Request deletion of personal data.

5. Changes to Our Privacy Policy

Check this policy periodically. Updates will be reflected by a new “Last Revision Date.”

6. Links to Other Sites

We are not responsible for third-party privacy practices. Review their policies when visiting their sites.

7. How to Contact Us

Phone: 1-877-4-BOSSCAT
Mail: 22 Westedge Street, Suite 510, Charleston, SC 29403
Email: info@bosscathome.com

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